Terms of work

Last updated 5 November 2026

These are the plain-English terms for any project with Buzz Labs. Buzz Labs is run by Gerry Gregorious as a sole proprietor, based in Metro Manila, Philippines. Your written quote sits alongside these terms. If the two ever disagree, the quote wins.

Quotes

Prices on our website are starting prices. Before any work begins, you get a fixed written quote that lists what we'll build, the timeline and the price. The quote is valid for 30 days. If you ask for something that isn't in the quote, we'll tell you the cost first and only go ahead once you agree.

Paying

• Projects: half to start, half when it's live and you're happy with it. Work starts once the first half is paid.
• Sign-off: when we hand over, you have 14 days to tell us about anything that doesn't match the quote. We fix those for free. After 14 days without feedback, the work counts as accepted and the second half is due.
• Monthly payments: for bigger projects we can agree a monthly plan instead. The schedule goes in your quote.
• Late payments: if a payment is more than 14 days late, we may pause work until it's settled.
• Other costs: things like domain names, paid apps, SMS or payment fees are paid by you at cost. We tell you about them before you commit.

Changes during the project

Each project includes two rounds of changes to the agreed design and content. We show you progress every week, so most changes happen along the way. Extra rounds, or new features, are quoted separately.

What we need from you

Your text, photos, logo and logins on time, and someone who can answer questions. You confirm you have the right to use anything you send us. If content arrives late, the launch date moves by the same amount.

Who owns what

Once the project is paid in full, you own your website or system, its content and its design. Your domain is registered in your name. We keep the right to reuse our general tools and know-how in other projects, and to show your project in our portfolio. Just ask if you'd rather we didn't.

After launch

• Fixes: if something we built doesn't work as quoted in the first 30 days after launch, we fix it for free.
• Looking after it: the monthly care plan covers hosting, backups, updates and small changes. You can cancel any time, and the plan ends at the end of that month. If you leave, we help move everything over to you or your new provider.
• Chores on autopilot: the monthly fee keeps the automation running and checked. Anything that goes to your customers waits for your OK unless you tell us otherwise in writing.

Cancelling a project

You can stop a project at any time. The first payment covers the work done up to that point. If we haven't started, we'll refund it. If we've done more work than the first payment covers, we'll invoice the difference, and you get everything we've made so far.

Keeping things private

We keep your business information confidential and only use it for your project. If we handle your customers' personal data, we do it only on your instructions and follow our privacy policy.

Limits

We build with care and test before launch, but we can't promise that a website or system will never have downtime, especially when it depends on other companies' services such as hosting, email or payments. We aren't responsible for indirect losses like lost profits. Our total responsibility for any project is limited to what you paid us for it.

The law

These terms follow the laws of the Philippines unless your quote says otherwise. If something goes wrong, we'll always try to sort it out by talking first.

Questions

Email hello@buzzlabs.dev and we'll explain anything here in plain words.